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FAQ

On this web page, frequently asked questions are listed. If there are any concerns or questions, please read this before contacting us to see if you can find answers here.


FAQ TOP > About PHYTTER Web Site


How do I enable cookies on my computer?

The method is different for different browsers. Please see the Help section of your browser. Here is the procedure to enable cookies for Internet Explorer 6, as an example.

Go to Tools > Internet Options

Go to Privacy Tab > Details

Go to Privacy Settings details

Check "Override automatic cookie handling" and check "Always allow session cookie."

Click OK, and close the Privacy Settings window.

Close the Internet Options windows.

My inquiry gets garbled from Mac OS-10.4 tiger IE.

Internet Explorer for Mac is no longer supported. Please use Safari (standard Mac OS X).

I forgot my PHYTTER Name (User ID).

Pleae contact us through the inquiry form.

I forgot my password.

Please go to the PHYTTER official website--"Forget password?" page and follow the instructions.

Can I change my PHYTTER Name (User ID) and password?

You cannot change your PHYTTER Name (User ID).

However, you can change your password. Please go to PHYTTER official website--Member Menu--Change Password.

If you change your password, please reset the "SIP account setting" in "PHYTTER Softphone" to resume using PHYTTER.